Privacy Policy

Watan Motors (“we”, “us”) is run by Watan Motors Pvt Ltd, Gujrat, Pakistan, at www.watanmotors.pk. This policy covers the whole website: new car prices and tools, used car ads, showroom (dealer) accounts, chat, saved cars and our online auctions. For anything about your data, email support@watanmotors.pk.

When you create an account

• Your name, email address and username, and a password (stored only in scrambled, hashed form — we can’t read it).
• If you sign in with Google: the name, email address and profile picture Google shares with us.
• Sign-in records to keep your account safe: the time, your IP address and your browser or device.

When you post a car

• The car’s details, price, city and area, description and photos.
• Your phone number, and whether buyers can reach you on WhatsApp.

When you use the site while signed in

• Messages you exchange with buyers or sellers.
• Cars and searches you save, and ads you report to us.
• Reviews you write about a showroom.

Showroom (dealer) accounts

• The showroom’s name, address, phone numbers, email and logo, the accounts of staff you add, and notes from our verification visit.
• Your plan, payments and the charges on your account.

Auctions and wallet

• To bid, we verify your identity: your CNIC details (issue and expiry dates and pictures of the front and back), phone number and address.
• Wallet top-ups, deposits, bids and the payment receipts or transaction IDs you send us.

When you browse

• Pages you visit, the device and browser you use, and your approximate location (country or city), through Google Analytics and our server logs. We use this to see which pages help people and to fix problems.

• To run your account and the features you use: publishing your ads, delivering messages, saved cars, showroom tools, auctions and your wallet.
• To check every ad and review before it goes live, and to deal with reports, fraud and stolen or misdescribed cars.
• To verify bidders and showrooms, and to process payments.
• To email you about your account and ads — for example when an ad is approved, about to expire or gets a message. You can turn off the optional emails from the link in any of them.
• To understand how the site is used and improve it.
• To show advertising (see Cookies and advertising below).
• To meet legal obligations and respond to lawful requests from authorities.

Other visitors

• Your ads — car details, photos, price, city and area, and your first name with the initial of your last name — are public once approved.
• Your phone number is not shown on the page; it is shown to a signed-in buyer who asks for it.
• Showroom pages (name, address, phone, logo, cars and reviews) are public once the showroom is verified. Reviews show the reviewer’s first name and last initial.

Companies that run parts of the service for us

• Amazon Web Services (website hosting), MongoDB Atlas (database), Cloudflare (photo storage and delivery) and Resend (sending emails).
• Google: sign-in with Google, Google Analytics and Google advertising.

They process data only to provide their service to us. We don’t sell your personal information.

When the law requires it

We may share information with the police, courts or other authorities when Pakistani law requires it, or to protect people from fraud or harm.

Cookies we need

Small cookies keep you signed in (access_token, wm_refresh and wm_user). Your browser also remembers a few preferences, such as how you like search results laid out. Without these the site can’t work properly.

Analytics

Google Analytics uses cookies to count visits and see how pages are used. It does not tell us who you are.

Advertising

• Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites.
• Google’s use of advertising cookies enables it and its partners to serve ads to our users based on their visit to our site and/or other sites on the Internet.
• You may opt out of personalised advertising by visiting Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalised advertising at www.aboutads.info.
• Ads on our site are served by Google, which may work with other ad vendors and networks that also use cookies. See how Google uses information from sites that use its services.

Visitors from Europe, the UK and Switzerland

If you visit from the European Economic Area, the United Kingdom or Switzerland, we ask for your consent through a consent message before analytics and personalised advertising cookies are used, and you can change your choice later.

Your browser settings

You can block or delete cookies in your browser. If you block the cookies we need, you won’t be able to sign in.

• An ad is live for 30 days unless you renew it. After it ends, its page stays visible (marked as ended) for 30 days and is then removed from the public site; we keep the record for our own checks and disputes.
• Your account, messages and saved items are kept while your account exists.
• Identity documents for auctions are kept while your verification is in use and for as long as the law requires afterwards.
• Payment and wallet records are kept for as long as accounting and tax law requires.

• You can edit or close your ads and update your profile from your account at any time.
• You can turn off optional emails from the link at the bottom of any of them.
• To get a copy of your data, correct it or delete your account, email support@watanmotors.pk from the email address on your account. We will delete your account and personal information, except what we must keep by law (such as payment records).

Watan Motors is for adults. You must be 18 or older to open an account, post an ad, bid or run a showroom. We don’t knowingly collect information from children; if you believe a child has given us information, email support@watanmotors.pk and we will delete it.

We use encrypted connections (HTTPS), hashed passwords and access controls to protect your information. No system is completely secure, so please use a strong password and never share it. Watan Motors staff will never ask for your password.

When we change this policy we update the date at the top. For important changes we will also tell you by email or a notice on the site. These rules sit alongside our Terms of Service.

Questions or requests: support@watanmotors.pk · 0317-7350859 · Watan Motors Pvt Ltd, Gujrat, Pakistan.